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HGS Self Storage

4.95starstarstarstarstar_half
(66 Reviews)
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Waco

4.95 Rating - 66 Reviews
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Me You

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on google Tuesday September 01, 2020
Moving is hard, especially in triple digit heat. The friendly staff of HGS Storage make it feel like a breeze, though. I recommend this storage location to everyone in or near Waco, TX.

Sherry Sodic

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on google Wednesday August 12, 2020
Very friendly and accommodating. We reserved a smaller unit and on moving day realised we needed a larger unit. The woman who helped me was super helpful in changing my reservation. The unit was clean. When it was time to move out the same employee helped me close my storage account. I highly recommend HGS.

Eunice Caballero

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on google Wednesday August 05, 2020
Thank you!!

Andrea Persilver

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on google Sunday August 02, 2020
Robin was a very cheerful and sweet women, I was on a mission for a last minute storage unit and she was able to get me right in and set with a unit and price was alot better then most the other storage places on Google. Thank you Robin for helping me and making it so easy, you are definitely someone I will refer to.

David Schaefer

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on google Sunday August 02, 2020
This reviewer did not leave a comment about their rating.

Rebecca Marinero

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Dwight Peterson

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Paige Mage

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Great office staff was able to switch from one unit to a larger one very easily. The units are very fair priced and are very clean

Jordan Guerra

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I’ve used them twice now. So lovely and courteous

Collin Erickson

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Great experience. Very friendly office staff, complimentary lock and key, very competitive pricing. My unit was the cleanest I’ve ever seen a storage unit. Can’t say enough good things about HGS in Waco.

Russ Leone

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The lady actually transferred my storage unit to one where it would be easier access to back a UHaul into at no additional charge!

Daymon Gonzalez

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Had a wonderful experience!! The front desk lady was nice and helpful!!

Joshua Dunegan

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The service is extremely fast and convenient. I reserved my unit online then went to the office the next morning and was wrapped up in literal minutes! Thank you all

rahul kabariya

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Dennis Owens

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Showed up after 5:30 and needed storage asap! Robin put me in a 10x10 with ease. She went out of her way to insure that my gate code worked and was friendly and the paperwork was fast and simple. Thank You Robin for your help.

Karen Olsen-Powers

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Andrea Keeney

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Daniel Witzel

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24/7 gated access, slated grounds so lower risk of flooding, reasonable prices, and good units overall.

Culture of Sterile Processing

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Tonya Grant

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Roxanne Gonzales

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The best customer service and very cheap pricing. Online reservations to lock in your price and reserve your unit

katie blackard

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Marilynn Guerrero

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Manager was very friendly and helpful!

Monica Ramirez

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Michael Jack Watson

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Professional staff, clean property, and courteous every time I called... Matt and his crew went above and beyond my expectations. The unit was safe from pests and weather, and secure from the public. I always felt safe when I went to my unit day or night. Besides all those thinks, the unit was less expensive than most others in town. I set up auto drraft payments, and email notifications of my invoices. It was ALL super simple and efficient. I basically didn't have to worry about anything because hgs took care of everything before I even thought of it. I will use hgs again! I would for sure recommend this company and specific location to anyone needing short or long-term storage. Mjw 7/2019

Sooz

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Very helpful and friendly! I got set up, stored up, and back on my way quickly! Would recommend. For sure, duuuuude.

Steven Hill

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Mel Juarez

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Robyn was very informative and took the time to show me storage area. Did not have to wait long all fine within a few minutes. Thank you..

Jamie Fortin

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Daniel Gosselin

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Alyssa Van Vossen

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Alexis Harrison

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Wonderful place! Alex was so helpful and informative when I stopped by. This place has Great prices! I definitely recommend HGS Self Storage if you are looking for a place to store your items.

Kenzie McKay

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Kole McKay

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Garret Harrison

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karen bone

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Juan Carlos Esparza Ochoa

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Deanna

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Excellent over the phone and in office customer service. The property appears secured. The storage unit was clean. The property was clean. The process of renting storage unit was super easy.

Carol Valentine

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Bill Myers

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Exactly right place to go. Good people at this great location!

Emily Crew

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Isaiah Thomas

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We went there to find a storage space and they had alot of space for our things an the only problem i had was the key got stuck and it took a little strength to pull it back

Kngc Llas

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Gina Ragain

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John Loya

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Manager was awesome! Took care of everything quickly and professionally. Great prices!

Elsie Kageler

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Jake Resendez

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Luecke Crew

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Amazing service! My mother and I rented a unit today and Matt got us in and out the door super fast and was an amazing help!! I will never go to another storage place again. Keep up the great work!

Jeremiah

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New management is a breath of fresh air! Just switched from a small unit to a larger unit and he made it extremely easy and worked around our schedule to let us transfer our stuff. Thank you!

Lynn Myers

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Management was very welcoming and efficient. Unit was clean and rates are reasonable. I will definitely use again and encourage everyone I know to.

EJ Simplicio

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Very clean & safe, with friendly staff and online bill pay was easy to use.

John Cameron

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Great prices, clean and secure!

Rebscca Sheffield

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Ms. JOYCE IS ALWAYS DELIGHTFUL N SO FILL OF LIFE.

Amelia H

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Diane Rivera

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I recommend HGS storage they make you feel like family...

Mike Brown

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JR WaCo

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The lady that works at the front was very nice & helpful...always has been for the many years I've been renting a storage unit from this place... I think the after hours customer service is hilarious though... It seemed as if I was calling a pharmacy or after hours doctors office with the way they answered my call... I didn't realize storage unit companies now have calling centers that are located offshore!! lol

Misty Brown

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Samantha Backer

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Beth Hetterick

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Deniece Haywood

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Melissa Driskell

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I had placed my household and personal items in a storage unit with HGS Storage for 7 months and was completely satisfied with the service I received. The office manager was very helpful in all of my storage needs. The unit kept my belonging safe, dry and most of all we felt comfortable that with the security gate our my things would be in good hands. The location off New Sanger Road was my perfect location. The storage unit price per months was on the average price in Waco. My sister is renting from the l9cation on Hewitt. Thank you HAG. I would most defiantly use this company again if I needed to.

Matt Crew

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Sharon Hittle

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Very convenient to my house. Very pleasant atmosphere. They are ready to help.

Lee Mull

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Friendly Staff, convenient location, 24/7 Gate access, online payment options, Free Heavy Lock!