This reviewer did not leave a comment about their rating.
Dustin Gonzales
5.00starstarstarstarstar
Secure, no issues. Easy access in and out. Used the open lot to store a trailer.
KJ
5.00starstarstarstarstar
Great service, was able to get a storage space on short notice. Thank you.
lizzie molina
5.00starstarstarstarstar
Ta A
5.00starstarstarstarstar
Efficient and pleasant staff. Clean facility.
Beverly Erwin
5.00starstarstarstarstar
Very happy with the service.. very helpful in keeping us informed. Items stored are secure. Would use their service again if needed.
Pandi Van Houten
5.00starstarstarstarstar
Very accommodating and easy to access.
Pat B
5.00starstarstarstarstar
Marilyn Myhalik
5.00starstarstarstarstar
It was a great experience and the guy told us everything about our contracts and everything it's an awesome place. I highly recommend it.
Andrew Pratt
5.00starstarstarstarstar
Adriana Rivera
5.00starstarstarstarstar
Wonderful costumer service
Bryce Berry
5.00starstarstarstarstar
Easy as pie to store here
Amanda Williams
5.00starstarstarstarstar
Very easy to rent! This is our second unit from them! We love how you can pay online every month or with an autopay option. Signing up was so easy online with all documents sent electronically.
Jive Turkey
5.00starstarstarstarstar
5 Stars just doesn't seem like it's enough. Extremely professional and the customer service hooked me.
Suzanne Isbell
5.00starstarstarstarstar
Margarito Garcia
5.00starstarstarstarstar
daryl curl
5.00starstarstarstarstar
Ed Dawkins
5.00starstarstarstarstar
mary PHILLIPS LEONARD
5.00starstarstarstarstar
I love this area mgnt is great
Norm Watson
5.00starstarstarstarstar
Very professional interface; everything agreed-upon remained the same; easy straightforward process.
MARK VILLARREAL
5.00starstarstarstarstar
Bryce Boland
5.00starstarstarstarstar
Lucas Armstrong
5.00starstarstarstarstar
Nice staff clean facility. Can’t complain
malcolm stanley
5.00starstarstarstarstar
Scott Howard
5.00starstarstarstarstar
Great place. Great service
Tricia Janes
5.00starstarstarstarstar
I have been a happy customer at HGS Storage in Hewitt for 20 years. Lee and Greg are wonderful to work with. Highly recommend it!
Michael Erwin
5.00starstarstarstarstar
Very courteous and professional. Will use this facility again.
Ray Plante
5.00starstarstarstarstar
Dianne York
4.00starstarstarstar
Very helpful and friendly workers.
Kourtney Redden
5.00starstarstarstarstar
Mersadie Jones
5.00starstarstarstarstar
They were very personable and professional. I would definitely recommend this place to anyone.
Nighta De Leon
5.00starstarstarstarstar
Lee was friendly and on top of customer service. He made things so easy to understand.
Jim Stamper
5.00starstarstarstarstar
Gregg was very friendly and professional. He took me through the contract and explained it. I highly recommend HGS for all your storage needs.
Kristi Murphy
5.00starstarstarstarstar
Mahathi Rao
5.00starstarstarstarstar
Shannon Rankin
5.00starstarstarstarstar
Shelly Raines
5.00starstarstarstarstar
MARYKAYE Hopkins
5.00starstarstarstarstar
We have shed
Margie Smith
5.00starstarstarstarstar
Just moving in Friday so we're not there yet
Coty Kilgo
5.00starstarstarstarstar
Great and easy to deal with
Ann Carter
5.00starstarstarstarstar
Corbin Goates
5.00starstarstarstarstar
Robin DeGregorio
5.00starstarstarstarstar
Jahn Johnston
5.00starstarstarstarstar
Quiet, clean well kept and an affordable establishment. Security gated with easy access to unit. Associates at the counter were very nice and helpful.
Bruce Watters
5.00starstarstarstarstar
Great people !
Genetra White
5.00starstarstarstarstar
Greg and Lee were welcoming and knowledgeable! They made the process of securing our storage unit easy and fun!
Bridget Dungan
5.00starstarstarstarstar
Excellent customer service and great safe atmosphere
Rosa Davis
5.00starstarstarstarstar
Jesse Satterfield
5.00starstarstarstarstar
Alyssa Gorby
5.00starstarstarstarstar
Friendly and accommodating staff! Facilities were clean and well maintained.
Jean Conley
5.00starstarstarstarstar
steveandjill rac
5.00starstarstarstarstar
Tia Barcelona
5.00starstarstarstarstar
I chose HGS Storage in Hewitt based on the reviews previous customers left. The reviews were extremely accurate. Lee has been so helpful in helping me choose the correct size storage unit; very customer service driven especially during these difficult times. I am very happy to see that customer service is still a priority with businesses. Thank you HGS - Hewitt Team! I am happy and comfortable with my storage choice.
Virginia Bowen
5.00starstarstarstarstar
These folks bent over backwards to accommodate me when I was unable to make it to the office before closing and needed storage ASAP. In the midst of a stressful 200-mile move, that made them my heroes.
Matthew Slate
5.00starstarstarstarstar
Tina Wilson
5.00starstarstarstarstar
Shawn Riley
5.00starstarstarstarstar
Great place to store some stuff. Was very excited to see they offered pallets to keep its off the ground and no longer had to worry about moisture buildup on the ground. The employees were very nice and easy to communicate with. Would definitely recommend and will use again if needed.
Dwight Goains
5.00starstarstarstarstar
Tyrone Coles
5.00starstarstarstarstar
The two men that was in the office were very friendly. I am so happy that I made this storage company my choice.
Joeyjoster
5.00starstarstarstarstar
Eliana Stromberg
5.00starstarstarstarstar
Greg Burt
5.00starstarstarstarstar
Tamiko Gamblr
5.00starstarstarstarstar
Lance Rivers
5.00starstarstarstarstar
Ashley
5.00starstarstarstarstar
Isaac Romanko
5.00starstarstarstarstar
Jenny Powers
5.00starstarstarstarstar
Good
Jennifer Winniford
4.00starstarstarstar
Wonderful service Thanks 👍😊 Jennifer Winniford
Enrique Sanchez
5.00starstarstarstarstar
The way that you can handle your account all online when it comes to paying, changing payment methods, or moving out is very simple! I had rented an open parking spot for another vehicle and there was plenty of space for it.
David Perez
5.00starstarstarstarstar
Great People
Dave Hamer
5.00starstarstarstarstar
Great facility, fair prices, friendly staff, state of the art billing system. Very impressive. I highly recommend this storage facility.
BJ McCuistion
4.00starstarstarstar
Clean & nice
Hannah Smith
5.00starstarstarstarstar
Office staff is always super friendly. Extremely helpful. Clean and easy to get in and out.
Jason Paul
5.00starstarstarstarstar
Rhonda Cooper
5.00starstarstarstarstar
Kathie Kendle
5.00starstarstarstarstar
Teresa Perez
5.00starstarstarstarstar
Roxanne Kilgo
5.00starstarstarstarstar
Clean, honest, good people! Reasonable rates and they offer military discount! Highly recommend!
Jerry Buzan
5.00starstarstarstarstar
They had just what I was looking for. Very good experience.
Shera Serna
5.00starstarstarstarstar
Great storage facility...safe with gated entry and climate-controlled buildings. Lee in the office is very friendly & helpful. Definitely recommend!
Dina Tunberg
5.00starstarstarstarstar
After having the catalytic converter stolen from my motor home at another storage facility, security suddenly became very important. And it's great at HGS! Gate codes, cameras and being enclosed certainly brings peace of mind. This affordable storage facility is very well laid out with a roomy, leveled area that is all gravel and great for parking and driving on. I am SO glad I found this place. I was assisted by Greg, who was very polite, professional and has founded a wonderful charity in memory of his granddaughter. Thank you HGS Self Storage!
Jodi Brownlee
5.00starstarstarstarstar
Quick and easy to reserve online, great experience.
Jill Mckean
5.00starstarstarstarstar
Tierney Boss
5.00starstarstarstarstar
Pezzy A
5.00starstarstarstarstar
HGS are sweet and professional people. I rented a unit online during the hoilday. They we're quick to help with my code and lock. Great Bussiness.
Saundra Caron
5.00starstarstarstarstar
I don’t need storage too often in my life. This one I chose for location. Great management, very organized! A 3 month good experience with 3 storage units!!
Just Falvo
5.00starstarstarstarstar
Greg with HGS was incredibly helpful with getting setup. Highly recommended.
Caleb T
5.00starstarstarstarstar
Brandee Forshage
4.00starstarstarstar
Awesome management on Hewitt dr
Sabrina S
5.00starstarstarstarstar
They are very nice and reasonable
Rosa Duch
4.00starstarstarstar
Good customer service, easy system.
GODs Will
5.00starstarstarstarstar
chellani chambliss
5.00starstarstarstarstar
Kim Flanagin
5.00starstarstarstarstar
Great service! Unexpectedly had to store a vehicle. Very helpful. Phone calls returned immediately. Setup and process to get a storage spot went smoothly. Very clear directions on how to get into the facility after hours. Management is wonderful. Would use them again!
Greg Kunze
5.00starstarstarstarstar
Great storage clean climate controlled. 24 hour access
John W
5.00starstarstarstarstar
Fair prices. Fenced perimeter. Good location. Roommate has a unit. No issues!!
DHANE THE GREAT
5.00starstarstarstarstar
Laura Kenney
5.00starstarstarstarstar
Fast and easy service.
Keep Pushing, LLC
5.00starstarstarstarstar
Keith Kilgo
5.00starstarstarstarstar
jeff cardwell
5.00starstarstarstarstar
Johnny Curry
5.00starstarstarstarstar
My experience was a great one with HGS Self Storage! Very friendly and totally professional. I highly recommend HGS to all my froends!
Stephanie Barrow
5.00starstarstarstarstar
Rick Stives
5.00starstarstarstarstar
Excellent service from Mr. Lee Mull.
Russell Jones
5.00starstarstarstarstar
There are a lot of options when it comes to storage, but HGS Storage in Hewitt is the best I have come across. The process of signing up for my unit was quick and easy and the staff on location were very nice and extremely helpful. The units were clean and well kept but most importantly I left feeling like my belongings were safe. I would definitely recommend them for anyone in need of storage facility in the Waco or Woodway area.
Tyra Coleman
5.00starstarstarstarstar
Jennifer Mills
5.00starstarstarstarstar
S.P.
5.00starstarstarstarstar
Jennifer Goodson
5.00starstarstarstarstar
Mark Thomas
5.00starstarstarstarstar
Jillian Morris
5.00starstarstarstarstar
This place was great. The management is nice and friendly. Would definitely recommend!
Tony Garcia
4.00starstarstarstar
Very nice customer service. Guys are very helpful and honest.. Good prices and reasonable units.
Charles Hoseason
5.00starstarstarstarstar
Easy account setup via their website. Perfect considering the current pandemic.
Tyler Narvaiz
5.00starstarstarstarstar
Great customer service!
Scott Talley
5.00starstarstarstarstar
All my experiences were good and the folks were friendly and helpful.
William Heck
4.00starstarstarstar
Richard Strong
5.00starstarstarstarstar
Allison Turner
5.00starstarstarstarstar
Tim Taylor
5.00starstarstarstarstar
Nancy Kunze
5.00starstarstarstarstar
great mgmt. with nice updates for payments and receipts.
Luci Almanza
5.00starstarstarstarstar
Friendly and courteous staff. Great service. Answered all our questions.
Jennifer Winniford
5.00starstarstarstarstar
Have experienced nothing but great customer service and very friendly. Thank you Greg Burt for everything. Sincerely, Jennifer Winniford
Kendra Palmer
5.00starstarstarstarstar
Melissa Ann Driskell
5.00starstarstarstarstar
Tonya Hodge
4.00starstarstarstar
Leticia “Letty” Quiroga
5.00starstarstarstarstar
Jack Mester
5.00starstarstarstarstar
Storage units were clean and dry. The people at HGS were friendly and helpful. Got me in and out in just a few minutes.
Mary Richardson
5.00starstarstarstarstar
The location was closed for walk-ins, but promptly called me back and completed the needed paperwork via phone and email. The paperwork was easy to complete and we were able to get the space we needed that same day. Thank you!
Coach Jarrod Smith
5.00starstarstarstarstar
David Kasimirs
5.00starstarstarstarstar
John Hopkins
5.00starstarstarstarstar
Me _ Be _ Ballard
5.00starstarstarstarstar
Katelyn Gemenden
5.00starstarstarstarstar
steve atwell
5.00starstarstarstarstar
American Warrior
5.00starstarstarstarstar
Guys this place may not seem up to date but don't be deceived the space is big and they are absolutely the best customer service and heart warming group of people! I rate this place a 5 because of the fact they take care of you and free pallets for the dry units!! Not to mention 5 min fast sign on for paper work!
Bruce Lovesmith
5.00starstarstarstarstar
Randy neigel
5.00starstarstarstarstar
Meghan Green
5.00starstarstarstarstar
Scott Brown
5.00starstarstarstarstar
The agent was very friendly and polite. He explained everything in detail and made sure I was comfortable with all company policies and fees. Highly recommend for anyone looking for indoor or RV storage.
Vickie Willett
5.00starstarstarstarstar
Very helpful, free lock, gave good directions, wonderful experience
K R
5.00starstarstarstarstar
Fast, friendly, 24/7 access, great price.
Jessica Moreno
5.00starstarstarstarstar
Greg was very kind, courteous, knowledgeable, & funny. He made the process very easy.
Blake Burk (Blake Burk)
5.00starstarstarstarstar
Heather Franco
5.00starstarstarstarstar
Jess Webb
5.00starstarstarstarstar
Greg made the detailed enrollment process easy and clear. I am very pleased.
Allan Dickson
5.00starstarstarstarstar
Kathy Finley
5.00starstarstarstarstar
When I arrived in the office for the first time, the managers were both aware of the reservation I made on-line. Lee helped me with the necessary paperwork which we finished quickly. He even helped me set up auto payments. Both Lee and Greg were friendly and gracious. A quick tour of my storage unit along with instructions on how the security gate works and we were finished! I feel confident that my belongings will be safe and in good hands!
April Jones
5.00starstarstarstarstar
noah gutierrez
5.00starstarstarstarstar
Lindsey Rogers
5.00starstarstarstarstar
marcos cordero
5.00starstarstarstarstar
lisa marie
5.00starstarstarstarstar
Crystal Griffith
5.00starstarstarstarstar
Great customer service. I would recommend this storage place to anybody
Dave Hamilton
5.00starstarstarstarstar
Todd Siverling
5.00starstarstarstarstar
Best people ever. Very helpful. Wonderful, safe place to store.
Caleshe Voges
5.00starstarstarstarstar
Lee and Greg at HGS are amazing! They are great to work with and always friendly!
Everett Ashbey
5.00starstarstarstarstar
Kristy Davis
5.00starstarstarstarstar
Sofia Sandoval
5.00starstarstarstarstar
Coco Franklin
5.00starstarstarstarstar
Excellent customer service! I have used this facility more than once!!! They also have great pricing for large units.
Chantell George
5.00starstarstarstarstar
Greg was really nice and helpful. He explained everything thoroughly and patiently.
Terry Broome
5.00starstarstarstarstar
Crell Johns
5.00starstarstarstarstar
Mr Burt provide high level service. He suggested I consider a larger unit based on what I need to store. He suggested it not to up sell, but to provide me options. Mr. Burt was also extremely thorough regarding the procedures. I would highly recommend giving HGS your storage business in the Waco area.
Jessie Rodarte
5.00starstarstarstarstar
They are courteous, quick, and kind!
Garrett Allen
5.00starstarstarstarstar
Painless process, good price. I Recommend
Sherry Kimball
5.00starstarstarstarstar
Richard Reflogal
5.00starstarstarstarstar
Very friendly and professional on site staff. I’m confident that stored items will be safe and secure as there is on-site after hours staff. Call center staff was professional as well when scheduling appointment. Units and area were clean and well organized. I would certainly recommend HGS Self Storage for storage units as well as boat/Rv storage.
K. C.
5.00starstarstarstarstar
Karla Abalos
5.00starstarstarstarstar
Mr. Robert R.
5.00starstarstarstarstar
Great friendly staff. Nice large property and good large units.
Bekkah Rhodes
5.00starstarstarstarstar
Really helpful! Got me into a unit within an hour of contacting them. Clean facilities
Jessie Grant
4.00starstarstarstar
S W
5.00starstarstarstarstar
The people who run this facility are amazing. It feels like you’re leaving your stuff with family, except you don’t have to worry about anyone going through your stuff. 😂 They are helpful, kind, genuine, down home people. I highly recommend them.
Charlie Moon
5.00starstarstarstarstar
Greg was great!! He was very quick with the whole process of the rental agreement and made certain that we understood every aspect. I could not have asked for a smoother transaction. Unit is in good condition and the whole storage complex was clean and clear of obstacles. Very simple to navigate.
Lucy Watkins
5.00starstarstarstarstar
The guys in the office were helpful and made it all simple. It only took a few minutes to pay and get the contract done. I can pay future months rent online. This is the 2nd time I’ve used their facility. It’s all clean and well maintained. I highly recommend this storage facility!
Dedra Terrell
5.00starstarstarstarstar
Eric Jarvis
5.00starstarstarstarstar
Great place, great people, made me feel extremely welcome.
Robin Kleppetsch
5.00starstarstarstarstar
Sharon
5.00starstarstarstarstar
Was greeted when i went in. They understood what i wanted. Polite in every way.
Dennis Wolfshohl
5.00starstarstarstarstar
Very fast transaction. Customer service was outstanding. Storage unit was clean and very nice.
Steve Kepple
5.00starstarstarstarstar
This has been a very pleasant experience working with HGS. They have been friendly, helpful and very professional.
Roberto “Santos” Santos
4.00starstarstarstar
ssanderford63
5.00starstarstarstarstar
Got in and out fast when acquiring the unit, friendly, competent staff in a convenient location. Highly recommended.
Charles Bledsoe
5.00starstarstarstarstar
Victoria Verner
5.00starstarstarstarstar
Melissa Wilcox
5.00starstarstarstarstar
The manager helped me kill 3 birds with one stone! This place is a jack of all trades. I got boxes a moving truck and a storage shed. But that’s no even all they have they also have tape locks Ect. I want to say thank you for making my move so much easier for me!!
Stacy Johnson
5.00starstarstarstarstar
James Glenn
4.00starstarstarstar
Cheryl Brown
5.00starstarstarstarstar
These guys weer very professional and helpful!
Judy
5.00starstarstarstarstar
Bill Kliewer
5.00starstarstarstarstar
Stan Swiatek
5.00starstarstarstarstar
HGS In Hewitt gave me convenient, accessible, clean and secure storage for my worldly possessions as I transitioned my career to Waco. The manager Greg was professional, friendly and totally understood what I needed before I needed it. He worked with me for both climate controlled and non-climate controlled needs. Then offered up a truck rentalwhen I needed to move my stuff to my new home. Auto billing and email communications were seamless. The price was right!!! These guys are great. Highly recommended!!!
GKS
5.00starstarstarstarstar
Pleasant management and smooth leasing process. Covered parking is in excellent shape
Paul Cantrell
5.00starstarstarstarstar
Ronda Zmeskal
5.00starstarstarstarstar
Seth Harrison
5.00starstarstarstarstar
Garrett Taylor
5.00starstarstarstarstar
Great customer service and atmosphere. I am confident my personal items are stored safely; great value for the price.
Ryan Hinkle
5.00starstarstarstarstar
Jenet O'Bryant
5.00starstarstarstarstar
Tammy Carberry
5.00starstarstarstarstar
Fast easy. Friendly staff
Rebecca Chulhan
5.00starstarstarstarstar
Heather Lopez
5.00starstarstarstarstar
The office manager was very helpful and informative .
Tracy Stinnett
4.00starstarstarstar
James Walker
5.00starstarstarstarstar
Friendly, helpful, and cost-effective!
KenMc One
5.00starstarstarstarstar
Roberto Santos
5.00starstarstarstarstar
David Maxwell
5.00starstarstarstarstar
Great Place, Great People, always a pleasure!! Good Value as well as well maintained.
david mccauley
5.00starstarstarstarstar
Lee was very friendly and helpful in handling our needs. He took extra time to explain all of the details. It was our first time in renting a unit.
Christi Williams
5.00starstarstarstarstar
Lisa Weeams
5.00starstarstarstarstar
They were professional and efficient in dealing with my storage needs.
Rusty Kirkpatrick
5.00starstarstarstarstar
Good people
Haley Griffis
5.00starstarstarstarstar
Very helpful staff!
Raynor Campbell
5.00starstarstarstarstar
Emily Crew
5.00starstarstarstarstar
Marion Coe
5.00starstarstarstarstar
David Moore
5.00starstarstarstarstar
Fair price for very clean outdoor covered storage facility.
Mellie Towles Risner Mellie Towles Risner
5.00starstarstarstarstar
Great service & clean buildings. Great on prices & very helpful.
Luckus Moore
5.00starstarstarstarstar
ER LANGFORD
5.00starstarstarstarstar
Joshua Dunaway
5.00starstarstarstarstar
Leave your stuff here
j.r. Banister
5.00starstarstarstarstar
Joe Pyland
5.00starstarstarstarstar
Good fair people who work hard to help you out
Russell Bouydston
4.00starstarstarstar
Friendly and well priced
Clay Gabhart
5.00starstarstarstarstar
Outstanding customer service, would definitely recommend them for future use.
Sid Serrano
5.00starstarstarstarstar
Sid Serrano
5.00starstarstarstarstar
Lindsey Lyday
4.00starstarstarstar
They are honostly one of the best places to have your things stored.
The couple were very friendly and very helpful taking the time to make sure we were satisfied and got what we needed! Very funny as well !! Thanks yall
Super easy to time for being able to rent a storage building. The staff was nice and funny. The rental included a new lock! I am a repeat customer from years ago and still super happy!
I instrumentals
5.00starstarstarstarstar
John Nystrom
5.00starstarstarstarstar
Sue Wells
4.00starstarstarstar
I had a good experience today at HGS storage on Mall Drive, Waco,Tx. The lady was very efficient and kind. Thank you for having good people working for you. I especially enjoyed the gate being open all day to get in and out quickly.
Damon Garcia
5.00starstarstarstarstar
Cerissa Stallard
4.00starstarstarstar
Would give 5 stars if it weren't for the recent hour change! I have to take off work in order to visit my unit now which completely takes away the convenience of having the unit. Patiently waiting out this month until I can get my things into a different facility. Closing at 6pm every day and not even open Sundays makes it impossible
Tasha Presley
5.00starstarstarstarstar
Clint Lovejoy
5.00starstarstarstarstar
Creig Noren
4.00starstarstarstar
Amanda Young
5.00starstarstarstarstar
Cory Cooper
5.00starstarstarstarstar
This is place is surprisingly clean and well kept! It's hard to tell from the outside but inside it's rather nice! Some of the doors are sun worn but that's normal. They gave me a lock, keys, everything I needed to get started. Knew who I was at the door. Great service.
TINA COOPER
5.00starstarstarstarstar
It was very easy and fast to lease a unit. Staff is very helpful and respond quickly to your needs. I am pleased with the service and their prices also the convenience of 24 hours availability to my unit.
Rusty Kirkpatrick
5.00starstarstarstarstar
Super nice people that's willing to help
clint bowden
5.00starstarstarstarstar
Been with them since 87
Rebecca Lagrandbailey
5.00starstarstarstarstar
Geremiah Silmon
5.00starstarstarstarstar
Abe “Abbey” Mendez
5.00starstarstarstarstar
I like the options on their website to check storage units availability, several unit sizes, and affordable. I was able to select a unit purchased storage setup gate code pin and review and sign all documents. EVERYTHING all online without needing to call to reserve or having to meet in office. Saved time and felt the website really accommodate my expectations and was simple to complete Thank you
SUNSHYNE LIFE
5.00starstarstarstarstar
Maria Torres
5.00starstarstarstarstar
Filius Numquam Obliviscitur
5.00starstarstarstarstar
John R. Klein
5.00starstarstarstarstar
Very happy with the facility and especially the staff. Very responsive and easy to work with. Zero problems when I was done with my storage unit….they could have charged me a full month’s rent when I forgot to tell them I was out, but they refunded my month’s rent payment and didn’t charge me! Great people to work with. Will definitely use this facility again and again.
E Baker
5.00starstarstarstarstar
Fast, easy, and cheap.
Mary Cogdill
5.00starstarstarstarstar
Sheilah Hilderbrand (ShadowDragon)
5.00starstarstarstarstar
Very clean, with reasonable rates and Robyn is great with customer service.
jeannine davis
5.00starstarstarstarstar
Great lady and excellent service
Debi “Debi Jo” Malzer-Lindsey
5.00starstarstarstarstar
Chloe Moore
5.00starstarstarstarstar
Paul Marable
5.00starstarstarstarstar
Michelle Owens
5.00starstarstarstarstar
Friendly and easy to work with!
Rhonda Narragon
5.00starstarstarstarstar
Awesome manager, awesome place.....unfortunately had to store all my stuff for almost a year and so glad I chose this place....Robyn was extremely accomodating and truly cares about meeting your needs.....the property is safe, clean and well lit with 24 hr gated access.
Raefelr Walton
5.00starstarstarstarstar
Tommyelou Davis
4.00starstarstarstar
Robin was delightful to work with and a big help.
Coco
5.00starstarstarstarstar
I called regarding renting a unit for the summer. My questions were answered promptly and professionally. The rate was better than others. Today, I received a call stating since I vacated my storage unit earlier than my contract, I will be receiving a refund.
Jeremy Swinburn
5.00starstarstarstarstar
Shawnta Watson
5.00starstarstarstarstar
Melissa Gallardo
5.00starstarstarstarstar
Awesome and so helpful!!😃
Jose Moreno
5.00starstarstarstarstar
The management was good, and the lady is very professional , also helpful. Was a great place in general. Would definitely recommend to family and friends.
Craig G
5.00starstarstarstarstar
Great place has always been my go to storage never ever have had issues
Patrick McGehee
5.00starstarstarstarstar
Very nice sweet lady working in the office. Never had any problems with her.
Meghan Wilfong
5.00starstarstarstarstar
Daniel Corral
5.00starstarstarstarstar
Marvette Pitre
5.00starstarstarstarstar
Great customer service. Customer reassured of safety and comfortable with storing belongings on the property.
Isabel Barajas
5.00starstarstarstarstar
I liked her personnality n the way she handles her business..she explains everything..ty..
dakota davis
5.00starstarstarstarstar
Krystal Su
5.00starstarstarstarstar
Great experience! Robin told me everything I needed to know. Unit was clean and ready for us to move stuff in. Lock was included too. Thanks again!
F D
5.00starstarstarstarstar
Robyn was absolutely amazing!!!! She was so friendly, professional and just lovely to work with! The 5X10 was just perfect for my Baylor student’s items for summer storage!!!
DeAris Brandon
5.00starstarstarstarstar
The Landlord Was Nice and Friendly and Very Helpful Im Happy.
David Henderson
5.00starstarstarstarstar
Friendly 😊😊😊😊😊
ap Awbrey
5.00starstarstarstarstar
Marissa Rangel
5.00starstarstarstarstar
Drew Novak
5.00starstarstarstarstar
Patricia Tijerina
5.00starstarstarstarstar
kat palisi
5.00starstarstarstarstar
Good business very good people and friendly ,I asked a question and they got RIGHT BACK to me with a answer 😁
Dennis Lee Goffinet
5.00starstarstarstarstar
So far I've had a good experience with HGS Self Stoage the lady in the office on the Stoage sit was very nice and very helpful and not to mention very funny she had me laughing the whole time that I was there so good job HGS
Anai Vences
5.00starstarstarstarstar
Michael Ray Spencer
5.00starstarstarstarstar
Awsome lady runs this place robin super helpful!!
Brad Ash
5.00starstarstarstarstar
Very helpful!!! The storage units here are great! I looked at multiple units before settling on the one I rented. All were clean and well taken care of. I highly recommend this place to anyone looking for secure storage.
spencer Mitchell
5.00starstarstarstarstar
Denise Waldron
5.00starstarstarstarstar
I was so relieved that I was able to pick a unit, make my own gate access code & pay online. Especially on a Sunday. The property manager Robyn was very friendly and made me feel like a person not a storage unit #. Thanks
Rhonda Narragon
5.00starstarstarstarstar
Awesome Manager 😍
Anabeth Whatley
5.00starstarstarstarstar
Katelyn Rogers
5.00starstarstarstarstar
Waco Pool & Spa
5.00starstarstarstarstar
KeeponlivingintruthKeeplivingintruth Truth
5.00starstarstarstarstar
They really take care of your belongings while their in storage
Noel Morales
5.00starstarstarstarstar
(Translated by Google) Excellent assortment of rental accessories from uhaul here they have everything very complete (Original) Excelente surtido de accesorios de renta de uhaul aquí tienen de todo muy completo
Karen Koehler
5.00starstarstarstarstar
Great storage place! Would recommend to everyone! Super nice staff! If I needed a storage unit again, I would definitely go here!
Alexandria Enriquez
5.00starstarstarstarstar
Excellent Service. Clean storages!
Harold H Forward
5.00starstarstarstarstar
Chris Norris
5.00starstarstarstarstar
I never really post reviews unless i'm just somewhat amazed by something. And I have posted a review already when i first started renting my unit. Well I'm back again to say how awesome the employees are with this Company. They go out of there way to help you out and you just don't get that these days. Its like everybody hates their Jobs or something. Well I must say that Casey with the online chat is the Awesome one today . I was totally satisfied with my chat. And my concern was promptly handled . So if i was the owner of this well managed and neatly kept establishment id be thinking really hard on some nice Christmas gifts for my employees. But I'm sure thats under control cause a business with happy and helpful employees has an Awesome Owner to work for. So yall keep it up and Have a Merry Christmas and a Happy New Year.
Raheel Shahnawaz
5.00starstarstarstarstar
Great customer service. Was able to get everything taken care of over the phone. Everything was throughly explained A-Z. Glad I went with them!
Lisa Moreno
5.00starstarstarstarstar
I reserved a unit online last night. Knowing they closed at 12:00 on Sat, I arrived at 11:35 but waited 10 min for anyone to let me in. I had rang the bell and called the number, but no response initially. Finally was granted access where I was told "Youve got 15 minutes." A plumbing issue at home had waylaid me earlier so i didnt want to be a no-show. Just wanted to see what was available. I gladly would have returned Monday, but wasnt given a chance to say so. I was told they dont see the online inquiries until the next day. Ok... She told me a 10x15 is "about this wide and this long". I mentioned I'd be moving out of a big unit where I used to keep my boat.. "We dont allow boats!" Ok, let me finish my sentence, I said used to keep my boat. No more boat, no more need for big unit. Was just trying to make convo after my rude greeting. Anyway, apparently they didnt need or want my business and I said so, and was glad to find that out early. Very disappointing, as this would have been the most convenient location for me. No reason to jump down my throat. Rudest service I can remember getting anywhere. Anytime someone says theyre looking for a self storage unit, Iwill definitelt not recommend this place. Update: the manager called, apologized, and made me an offer I could not refuse. This was same day, if I’m. It mistaken. Sorry I did not update before now. This other location in Hewitt is run very effectively. Anything would be an improvement to the original location but they did a good job in Hewitt.
Steve Loyd
5.00starstarstarstarstar
When she puts you out check in with HGS to store your sh#@ Thanks HGS😃
Cameron Minor
5.00starstarstarstarstar
Robin in the office is awesome!! I signed up online, bought the wrong storage....came to the facility she fixed my mistake and got me setup quick and easy!
christie mccoy
4.00starstarstarstar
Very friendly service
Lorena Hernandez
5.00starstarstarstarstar
Excellent costumer service! Robyn, the manager, assisted us like we were family. She went above and beyond to get us the storage just right for us.
Yolanda Warner
5.00starstarstarstarstar
Love it from the beginning....Contactless setup!! Quick and easy forms...
CHRIS NORRIS
5.00starstarstarstarstar
First id like to say i reserved this unit and got an immediate response which made this super easy to rent this place. But I on my end had a few set backs as to making the check in times I had set. I had started thinking that im really upsetting this person because of my rescheduling. But i was so wrong Robyn Ware the Property Manager there is just Awesome. I thought i was gonna get the third degree instead i got a free lock for my building. How awesome is that? And its a good lock not some cheap lock. So after getting the lock and going over the do and donts everything went as planned and the price i was quoted was spot on and no surprise charges or anything. So after we wrap that up she follows me out to my unit and shows me where its at and wants to make sure that the unit is clean and swept out and ready to move in Well it did need some sweeping i mean i could have just.dealt with it it wasn't bad at all but when.she was done it couldn't have gotten any better. She then informed me what to do in case of emergency if one was to happen. Then also to tell her if i seen any 4 legged critters of any kind ,color or size because they have a regular exterminator scheduled that does his thing to keep it nice and pest free. Also the unit i received was like all metal.walls and ceilings and very well constructed to where i don't think one of them grey fuzzy creatures can make his way in my unit anyway So that's a big plus i think and that about sums it up .I am very happy i chose HGS Self Storage and I highly recommend if your needing a clean and rodent proof unit ..Reserve one here, you'll'll like it. I do. And im a little on the picky side.
Me You
5.00starstarstarstarstar
Moving is hard, especially in triple digit heat. The friendly staff of HGS Storage make it feel like a breeze, though. I recommend this storage location to everyone in or near Waco, TX.
Sherry Sodic
5.00starstarstarstarstar
Very friendly and accommodating. We reserved a smaller unit and on moving day realised we needed a larger unit. The woman who helped me was super helpful in changing my reservation. The unit was clean. When it was time to move out the same employee helped me close my storage account. I highly recommend HGS.
Eunice Caballero
5.00starstarstarstarstar
Thank you!!
Andrea Persilver
5.00starstarstarstarstar
Robin was a very cheerful and sweet women, I was on a mission for a last minute storage unit and she was able to get me right in and set with a unit and price was alot better then most the other storage places on Google. Thank you Robin for helping me and making it so easy, you are definitely someone I will refer to.
David Schaefer
5.00starstarstarstarstar
Rebecca Marinero
5.00starstarstarstarstar
Dwight Peterson
5.00starstarstarstarstar
Paige Mage
5.00starstarstarstarstar
Great office staff was able to switch from one unit to a larger one very easily. The units are very fair priced and are very clean
Jordan Guerra
5.00starstarstarstarstar
I’ve used them twice now. So lovely and courteous
Collin Erickson
5.00starstarstarstarstar
Great experience. Very friendly office staff, complimentary lock and key, very competitive pricing. My unit was the cleanest I’ve ever seen a storage unit. Can’t say enough good things about HGS in Waco.
Russ Leone
5.00starstarstarstarstar
The lady actually transferred my storage unit to one where it would be easier access to back a UHaul into at no additional charge!
Daymon Gonzalez
5.00starstarstarstarstar
Had a wonderful experience!! The front desk lady was nice and helpful!!
Joshua Dunegan
5.00starstarstarstarstar
The service is extremely fast and convenient. I reserved my unit online then went to the office the next morning and was wrapped up in literal minutes! Thank you all
rahul kabariya
5.00starstarstarstarstar
Dennis Owens
5.00starstarstarstarstar
Showed up after 5:30 and needed storage asap! Robin put me in a 10x10 with ease. She went out of her way to insure that my gate code worked and was friendly and the paperwork was fast and simple. Thank You Robin for your help.
Karen Olsen-Powers
5.00starstarstarstarstar
Andrea Keeney
5.00starstarstarstarstar
Daniel Witzel
5.00starstarstarstarstar
24/7 gated access, slated grounds so lower risk of flooding, reasonable prices, and good units overall.
Rods Goldmyne
5.00starstarstarstarstar
Tonya Grant
4.00starstarstarstar
Roxanne Gonzales
5.00starstarstarstarstar
The best customer service and very cheap pricing. Online reservations to lock in your price and reserve your unit
katie blackard
5.00starstarstarstarstar
Marilynn Guerrero
5.00starstarstarstarstar
Manager was very friendly and helpful!
Monica Ramirez
5.00starstarstarstarstar
Michael Jack Watson
5.00starstarstarstarstar
Professional staff, clean property, and courteous every time I called... Matt and his crew went above and beyond my expectations. The unit was safe from pests and weather, and secure from the public. I always felt safe when I went to my unit day or night. Besides all those thinks, the unit was less expensive than most others in town. I set up auto drraft payments, and email notifications of my invoices. It was ALL super simple and efficient. I basically didn't have to worry about anything because hgs took care of everything before I even thought of it. I will use hgs again! I would for sure recommend this company and specific location to anyone needing short or long-term storage. Mjw 7/2019
Susan Duty
5.00starstarstarstarstar
Very helpful and friendly! I got set up, stored up, and back on my way quickly! Would recommend. For sure, duuuuude.
Steven Hill
5.00starstarstarstarstar
Mel Juarez
4.00starstarstarstar
Robyn was very informative and took the time to show me storage area. Did not have to wait long all fine within a few minutes. Thank you..
Jamie Fortin
5.00starstarstarstarstar
Daniel Gosselin
5.00starstarstarstarstar
Alyssa Van Vossen
5.00starstarstarstarstar
Alexis Harrison
5.00starstarstarstarstar
Wonderful place! Alex was so helpful and informative when I stopped by. This place has Great prices! I definitely recommend HGS Self Storage if you are looking for a place to store your items.
Kenzie McKay
5.00starstarstarstarstar
Kole McKay
5.00starstarstarstarstar
Garret Harrison
5.00starstarstarstarstar
karen bone
5.00starstarstarstarstar
Juan Carlos Esparza Ochoa
5.00starstarstarstarstar
Deanna
5.00starstarstarstarstar
Excellent over the phone and in office customer service. The property appears secured. The storage unit was clean. The property was clean. The process of renting storage unit was super easy.
Carol Valentine
5.00starstarstarstarstar
Bill Myers
5.00starstarstarstarstar
Exactly right place to go. Good people at this great location!
Emily Crew
5.00starstarstarstarstar
Isaiah Thomas
4.00starstarstarstar
We went there to find a storage space and they had alot of space for our things an the only problem i had was the key got stuck and it took a little strength to pull it back
Kngc Llas
5.00starstarstarstarstar
Gina Ragain
5.00starstarstarstarstar
John Loya
5.00starstarstarstarstar
Manager was awesome! Took care of everything quickly and professionally. Great prices!
Elsie Kageler
5.00starstarstarstarstar
Jake Resendez
5.00starstarstarstarstar
Luecke Crew
5.00starstarstarstarstar
Amazing service! My mother and I rented a unit today and Matt got us in and out the door super fast and was an amazing help!! I will never go to another storage place again. Keep up the great work!
Jeremiah “Pay_the_Fiddler”
5.00starstarstarstarstar
New management is a breath of fresh air! Just switched from a small unit to a larger unit and he made it extremely easy and worked around our schedule to let us transfer our stuff. Thank you!
Lynn Myers
5.00starstarstarstarstar
Management was very welcoming and efficient. Unit was clean and rates are reasonable. I will definitely use again and encourage everyone I know to.
EJ Simplicio
5.00starstarstarstarstar
Very clean & safe, with friendly staff and online bill pay was easy to use.
John Cameron
5.00starstarstarstarstar
Great prices, clean and secure!
Rebscca Sheffield
5.00starstarstarstarstar
Ms. JOYCE IS ALWAYS DELIGHTFUL N SO FILL OF LIFE.
Amelia H
5.00starstarstarstarstar
Diane Rivera
5.00starstarstarstarstar
I recommend HGS storage they make you feel like family...
Mike Brown (Mr. LickUrCumFrmHerHoles)
5.00starstarstarstarstar
JR WaCo (R.J. WaCo)
5.00starstarstarstarstar
The lady that works at the front was very nice & helpful...always has been for the many years I've been renting a storage unit from this place... I think the after hours customer service is hilarious though... It seemed as if I was calling a pharmacy or after hours doctors office with the way they answered my call... I didn't realize storage unit companies now have calling centers that are located offshore!! lol
Misty Brown
5.00starstarstarstarstar
Samantha Backer
5.00starstarstarstarstar
Beth Hetterick
5.00starstarstarstarstar
Deniece Haywood
5.00starstarstarstarstar
Melissa Driskell
5.00starstarstarstarstar
I had placed my household and personal items in a storage unit with HGS Storage for 7 months and was completely satisfied with the service I received. The office manager was very helpful in all of my storage needs. The unit kept my belonging safe, dry and most of all we felt comfortable that with the security gate our my things would be in good hands. The location off New Sanger Road was my perfect location. The storage unit price per months was on the average price in Waco. My sister is renting from the l9cation on Hewitt. Thank you HAG. I would most defiantly use this company again if I needed to.
Matt Crew
5.00starstarstarstarstar
tee m
4.00starstarstarstar
Joyce is a very nice and welcoming lady. They have 24 hour gate access with very clean storage units.