I don’t need storage too often in my life. This one I chose for location. Great management, very organized! A 3 month good experience with 3 storage units!!
Great service! Unexpectedly had to store a vehicle. Very helpful. Phone calls returned immediately. Setup and process to get a storage spot went smoothly. Very clear directions on how to get into the facility after hours. Management is wonderful. Would use them again!
Greg Kunze
5.00starstarstarstarstar
Great storage clean climate controlled. 24 hour access
John W
5.00starstarstarstarstar
Fair prices. Fenced perimeter. Good location. Roommate has a unit. No issues!!
DHANE THE GREAT
5.00starstarstarstarstar
Laura Kenney
5.00starstarstarstarstar
Fast and easy service.
Keep Pushing LLC
5.00starstarstarstarstar
Keith Kilgo
5.00starstarstarstarstar
jeff cardwell
5.00starstarstarstarstar
Johnny Curry
5.00starstarstarstarstar
My experience was a great one with HGS Self Storage! Very friendly and totally professional. I highly recommend HGS to all my froends!
Stephanie Barrow
5.00starstarstarstarstar
Rick Stives
5.00starstarstarstarstar
Excellent service from Mr. Lee Mull.
Russell Jones
5.00starstarstarstarstar
There are a lot of options when it comes to storage, but HGS Storage in Hewitt is the best I have come across. The process of signing up for my unit was quick and easy and the staff on location were very nice and extremely helpful. The units were clean and well kept but most importantly I left feeling like my belongings were safe. I would definitely recommend them for anyone in need of storage facility in the Waco or Woodway area.
Tyra Coleman
5.00starstarstarstarstar
Jennifer Mills
5.00starstarstarstarstar
S.P.
5.00starstarstarstarstar
Jennifer Goodson
5.00starstarstarstarstar
Mark Thomas
5.00starstarstarstarstar
Jillian Morris
5.00starstarstarstarstar
This place was great. The management is nice and friendly. Would definitely recommend!
Tony Garcia
4.00starstarstarstar
Very nice customer service. Guys are very helpful and honest.. Good prices and reasonable units.
Charles Hoseason
5.00starstarstarstarstar
Easy account setup via their website. Perfect considering the current pandemic.
Tyler Narvaiz
5.00starstarstarstarstar
Great customer service!
Scott Talley
5.00starstarstarstarstar
All my experiences were good and the folks were friendly and helpful.
William Heck
4.00starstarstarstar
Tia Barcelona
5.00starstarstarstarstar
I chose HGS Storage in Hewitt based on the reviews previous customers left. The reviews were extremely accurate. Lee has been so helpful in helping me choose the correct size storage unit; very customer service driven especially during these difficult times. I am very happy to see that customer service is still a priority with businesses. Thank you HGS - Hewitt Team! I am happy and comfortable with my storage choice.
Richard Strong
5.00starstarstarstarstar
Allison Turner
5.00starstarstarstarstar
Tim Taylor
5.00starstarstarstarstar
Nancy Kunze
5.00starstarstarstarstar
great mgmt. with nice updates for payments and receipts.
Luci Almanza
5.00starstarstarstarstar
Friendly and courteous staff. Great service. Answered all our questions.
Jennifer Winniford
5.00starstarstarstarstar
Have experienced nothing but great customer service and very friendly. Thank you Greg Burt for everything. Sincerely, Jennifer Winniford
Kendra Palmer
5.00starstarstarstarstar
Ed Dawkins
5.00starstarstarstarstar
Melissa Ann Driskell
5.00starstarstarstarstar
Tonya Hodge
4.00starstarstarstar
Leticia Quiroga
5.00starstarstarstarstar
Jack Mester
5.00starstarstarstarstar
Storage units were clean and dry. The people at HGS were friendly and helpful. Got me in and out in just a few minutes.
Mary Richardson
5.00starstarstarstarstar
The location was closed for walk-ins, but promptly called me back and completed the needed paperwork via phone and email. The paperwork was easy to complete and we were able to get the space we needed that same day. Thank you!
Coach Jarrod Smith
5.00starstarstarstarstar
David Kasimirs
5.00starstarstarstarstar
John Hopkins
5.00starstarstarstarstar
Me _ Be _ Ballard
5.00starstarstarstarstar
Katelyn Gemenden
5.00starstarstarstarstar
steve atwell
5.00starstarstarstarstar
American Warrior
5.00starstarstarstarstar
Guys this place may not seem up to date but don't be deceived the space is big and they are absolutely the best customer service and heart warming group of people! I rate this place a 5 because of the fact they take care of you and free pallets for the dry units!! Not to mention 5 min fast sign on for paper work!
Bruce Lovesmith
5.00starstarstarstarstar
Randy neigel
5.00starstarstarstarstar
Meghan Green
5.00starstarstarstarstar
Scott Brown
5.00starstarstarstarstar
The agent was very friendly and polite. He explained everything in detail and made sure I was comfortable with all company policies and fees. Highly recommend for anyone looking for indoor or RV storage.
Vickie Willett
5.00starstarstarstarstar
Very helpful, free lock, gave good directions, wonderful experience
K R
5.00starstarstarstarstar
Fast, friendly, 24/7 access, great price.
Jessica Moreno
5.00starstarstarstarstar
Greg was very kind, courteous, knowledgeable, & funny. He made the process very easy.
mtb. blake
5.00starstarstarstarstar
Heather Franco
5.00starstarstarstarstar
Jess Webb
5.00starstarstarstarstar
Greg made the detailed enrollment process easy and clear. I am very pleased.
Allan Dson
5.00starstarstarstarstar
Kathy Finley
5.00starstarstarstarstar
When I arrived in the office for the first time, the managers were both aware of the reservation I made on-line. Lee helped me with the necessary paperwork which we finished quickly. He even helped me set up auto payments. Both Lee and Greg were friendly and gracious. A quick tour of my storage unit along with instructions on how the security gate works and we were finished! I feel confident that my belongings will be safe and in good hands!
April Jones
5.00starstarstarstarstar
noah gutierrez
5.00starstarstarstarstar
Lindsey Rogers
5.00starstarstarstarstar
marcos cordero
5.00starstarstarstarstar
Lisa Marie
5.00starstarstarstarstar
Crystal Griffith
5.00starstarstarstarstar
Great customer service. I would recommend this storage place to anybody
Dave Hamilton
5.00starstarstarstarstar
Scott Davis
5.00starstarstarstarstar
Super polite excellent service. Got me a unit and returned my rental truck in all of 20 minutes. Will definitely return in future.
Todd Siverling
5.00starstarstarstarstar
Best people ever. Very helpful. Wonderful, safe place to store.
Caleshe Voges
5.00starstarstarstarstar
Lee and Greg at HGS are amazing! They are great to work with and always friendly!
Everett Ashbey
5.00starstarstarstarstar
Kristy Davis
5.00starstarstarstarstar
Sofia Sandoval
5.00starstarstarstarstar
Coco Franklin
5.00starstarstarstarstar
Excellent customer service! I have used this facility more than once!!! They also have great pricing for large units.
Chantell George
5.00starstarstarstarstar
Greg was really nice and helpful. He explained everything thoroughly and patiently.
Terry Broome
5.00starstarstarstarstar
Crell Johns
5.00starstarstarstarstar
Mr Burt provide high level service. He suggested I consider a larger unit based on what I need to store. He suggested it not to up sell, but to provide me options. Mr. Burt was also extremely thorough regarding the procedures. I would highly recommend giving HGS your storage business in the Waco area.
Jessie Rodarte
5.00starstarstarstarstar
They are courteous, quick, and kind!
Garrett Allen
5.00starstarstarstarstar
Painless process, good price. I Recommend
Sherry Kimball
5.00starstarstarstarstar
Richard Reflogal
5.00starstarstarstarstar
Very friendly and professional on site staff. I’m confident that stored items will be safe and secure as there is on-site after hours staff. Call center staff was professional as well when scheduling appointment. Units and area were clean and well organized. I would certainly recommend HGS Self Storage for storage units as well as boat/Rv storage.
K. C.
5.00starstarstarstarstar
Karla Abalos
5.00starstarstarstarstar
David Perez
5.00starstarstarstarstar
Mr. Robert R.
5.00starstarstarstarstar
Great friendly staff. Nice large property and good large units.
Bekkah Rhodes
5.00starstarstarstarstar
Really helpful! Got me into a unit within an hour of contacting them. Clean facilities
Jessie Grant
4.00starstarstarstar
S W
5.00starstarstarstarstar
The people who run this facility are amazing. It feels like you’re leaving your stuff with family, except you don’t have to worry about anyone going through your stuff. 😂 They are helpful, kind, genuine, down home people. I highly recommend them.
Charlie Moon
5.00starstarstarstarstar
Greg was great!! He was very quick with the whole process of the rental agreement and made certain that we understood every aspect. I could not have asked for a smoother transaction. Unit is in good condition and the whole storage complex was clean and clear of obstacles. Very simple to navigate.
Lucy Watkins
5.00starstarstarstarstar
The guys in the office were helpful and made it all simple. It only took a few minutes to pay and get the contract done. I can pay future months rent online. This is the 2nd time I’ve used their facility. It’s all clean and well maintained. I highly recommend this storage facility!
Dedra Terrell
5.00starstarstarstarstar
Eric Jarvis
5.00starstarstarstarstar
Great place, great people, made me feel extremely welcome.
Robin Kleppetsch
5.00starstarstarstarstar
Sharon Hittle
5.00starstarstarstarstar
Was greeted when i went in. They understood what i wanted. Polite in every way.
Dennis Wolfshohl
5.00starstarstarstarstar
Very fast transaction. Customer service was outstanding. Storage unit was clean and very nice.
Steve Kepple
5.00starstarstarstarstar
This has been a very pleasant experience working with HGS. They have been friendly, helpful and very professional.
Roberto Santos
4.00starstarstarstar
ssanderford63
5.00starstarstarstarstar
Got in and out fast when acquiring the unit, friendly, competent staff in a convenient location. Highly recommended.
Charles Bledsoe
5.00starstarstarstarstar
Victoria Verner
5.00starstarstarstarstar
Melissa Killgore
5.00starstarstarstarstar
The manager helped me kill 3 birds with one stone! This place is a jack of all trades. I got boxes a moving truck and a storage shed. But that’s no even all they have they also have tape locks Ect. I want to say thank you for making my move so much easier for me!!
Stacy Johnson
5.00starstarstarstarstar
James Glenn
4.00starstarstarstar
Cheryl Brown
5.00starstarstarstarstar
These guys weer very professional and helpful!
Judy
5.00starstarstarstarstar
Bill Kliewer
5.00starstarstarstarstar
Stan Swiatek
5.00starstarstarstarstar
HGS In Hewitt gave me convenient, accessible, clean and secure storage for my worldly possessions as I transitioned my career to Waco. The manager Greg was professional, friendly and totally understood what I needed before I needed it. He worked with me for both climate controlled and non-climate controlled needs. Then offered up a truck rentalwhen I needed to move my stuff to my new home. Auto billing and email communications were seamless. The price was right!!! These guys are great. Highly recommended!!!
Gary Samuelson
5.00starstarstarstarstar
Pleasant management and smooth leasing process. Covered parking is in excellent shape
Paul Cantrell
5.00starstarstarstarstar
Ronda Zmeskal
5.00starstarstarstarstar
Seth Harrison
5.00starstarstarstarstar
Garrett Taylor
5.00starstarstarstarstar
Great customer service and atmosphere. I am confident my personal items are stored safely; great value for the price.
Ryan Hinkle
5.00starstarstarstarstar
Jenet O'Bryant
5.00starstarstarstarstar
Tammy Carberry
5.00starstarstarstarstar
Fast easy. Friendly staff
Rebecca Chulhan
5.00starstarstarstarstar
Heather Lopez
5.00starstarstarstarstar
The office manager was very helpful and informative .
Tracy Stinnett
4.00starstarstarstar
James Walker
5.00starstarstarstarstar
Friendly, helpful, and cost-effective!
KenMc One
5.00starstarstarstarstar
Roberto Santos
5.00starstarstarstarstar
David Maxwell
5.00starstarstarstarstar
Great Place, Great People, always a pleasure!! Good Value as well as well maintained.
david mccauley
5.00starstarstarstarstar
Lee was very friendly and helpful in handling our needs. He took extra time to explain all of the details. It was our first time in renting a unit.
Christi Williams
5.00starstarstarstarstar
Lisa Weeams
5.00starstarstarstarstar
They were professional and efficient in dealing with my storage needs.
Rusty Kirkpatrick
5.00starstarstarstarstar
Good people
Haley Griffis
5.00starstarstarstarstar
Very helpful staff!
Raynor Campbell
5.00starstarstarstarstar
Emily Crew
5.00starstarstarstarstar
Marion Coe
5.00starstarstarstarstar
David Moore
5.00starstarstarstarstar
Fair price for very clean outdoor covered storage facility.
Mellie Towles Risner Mellie Towles Risner
5.00starstarstarstarstar
Great service & clean buildings. Great on prices & very helpful.
Luckus Moore
5.00starstarstarstarstar
ER LANGFORD
5.00starstarstarstarstar
Joshua Dunaway
5.00starstarstarstarstar
Leave your stuff here
j.r. Banister
5.00starstarstarstarstar
Joe Pyland
5.00starstarstarstarstar
Good fair people who work hard to help you out
Russell Bouydston
4.00starstarstarstar
Friendly and well priced
Clay Gabhart
5.00starstarstarstarstar
Outstanding customer service, would definitely recommend them for future use.
Sid Serrano
5.00starstarstarstarstar
Sid Serrano
5.00starstarstarstarstar
Lindsey Lyday
4.00starstarstarstar
They are honostly one of the best places to have your things stored.
Small local business. The prices are great. Lee provided beyond stellar customer service. Boat, RV storage a long with climate controlled units.
Bob Sapp
5.00starstarstarstarstar
These guys always have great customer service and are very quick to get you the best unit to fit your needs. Would highly recommend them for your storage keeping.
Eddie Walker
4.00starstarstarstar
Nice facilities
Arrow Arrow
5.00starstarstarstarstar
I mean really just just walk right in, its self storage, no reason to pay anything. Just ask anybody we just sort of walk in and store things in like cell number 4 its great.
Lisa M.
5.00starstarstarstarstar
I posted about this business a couple of years ago. I am such a customer service nazi, or so I have been told, lol. However after teaching it to multiple levels of employees for a "Texas based grocery company" for over 20 years, it is always a thrill to encounter those who do it so well. When a representative at one location completely dropped the ball and was incredibly rude and dismissive of me to an excessive degree, I posted that account here some time back. The owner responded quickly to my posted 1 star feedback with a sincere apology and a plan to salvage the relationship with me, his customer. His plan included a discounted rate for a period of time. When it was later discovered that I was still receiving the discount past the agreed upon period of time, as it was not updated in their system, the manager called me back w my new rate and start date... with NO MENTION of what it "should have been". Many managers can’t help but elaborate in such situations, tooting their own horns and making the customer feel uncomfortable. Not here! Greg (not certain that was mgr’s name) was professional, respectful, and even showed a bit of sense of humor. Nice job! There’s no question of my choice of storage facilities for now and in the future. In addition, my friends have been made aware that this is a company with leaders who value their customers and focuson the big picture.Thanks, gentlemen!
I never really post reviews unless i'm just somewhat amazed by something. And I have posted a review already when i first started renting my unit. Well I'm back again to say how awesome the employees are with this Company. They go out of there way to help you out and you just don't get that these days. Its like everybody hates their Jobs or something. Well I must say that Casey with the online chat is the Awesome one today . I was totally satisfied with my chat. And my concern was promptly handled . So if i was the owner of this well managed and neatly kept establishment id be thinking really hard on some nice Christmas gifts for my employees. But I'm sure thats under control cause a business with happy and helpful employees has an Awesome Owner to work for. So yall keep it up and Have a Merry Christmas and a Happy New Year.
Robin in the office is awesome!! I signed up online, bought the wrong storage....came to the facility she fixed my mistake and got me setup quick and easy!
christie mccoy
4.00starstarstarstar
Very friendly service
Lorena Hernandez
5.00starstarstarstarstar
Excellent costumer service! Robyn, the manager, assisted us like we were family. She went above and beyond to get us the storage just right for us.
Yolanda Warner
5.00starstarstarstarstar
Love it from the beginning....Contactless setup!! Quick and easy forms...
CHRIS NORRIS
5.00starstarstarstarstar
First id like to say i reserved this unit and got an immediate response which made this super easy to rent this place. But I on my end had a few set backs as to making the check in times I had set. I had started thinking that im really upsetting this person because of my rescheduling. But i was so wrong Robyn Ware the Property Manager there is just Awesome. I thought i was gonna get the third degree instead i got a free lock for my building. How awesome is that? And its a good lock not some cheap lock. So after getting the lock and going over the do and donts everything went as planned and the price i was quoted was spot on and no surprise charges or anything. So after we wrap that up she follows me out to my unit and shows me where its at and wants to make sure that the unit is clean and swept out and ready to move in Well it did need some sweeping i mean i could have just.dealt with it it wasn't bad at all but when.she was done it couldn't have gotten any better. She then informed me what to do in case of emergency if one was to happen. Then also to tell her if i seen any 4 legged critters of any kind ,color or size because they have a regular exterminator scheduled that does his thing to keep it nice and pest free. Also the unit i received was like all metal.walls and ceilings and very well constructed to where i don't think one of them grey fuzzy creatures can make his way in my unit anyway So that's a big plus i think and that about sums it up .I am very happy i chose HGS Self Storage and I highly recommend if your needing a clean and rodent proof unit ..Reserve one here, you'll'll like it. I do. And im a little on the picky side.
Me You
5.00starstarstarstarstar
Moving is hard, especially in triple digit heat. The friendly staff of HGS Storage make it feel like a breeze, though. I recommend this storage location to everyone in or near Waco, TX.
Sherry Sodic
5.00starstarstarstarstar
Very friendly and accommodating. We reserved a smaller unit and on moving day realised we needed a larger unit. The woman who helped me was super helpful in changing my reservation. The unit was clean. When it was time to move out the same employee helped me close my storage account. I highly recommend HGS.
Eunice Caballero
5.00starstarstarstarstar
Thank you!!
Andrea Persilver
5.00starstarstarstarstar
Robin was a very cheerful and sweet women, I was on a mission for a last minute storage unit and she was able to get me right in and set with a unit and price was alot better then most the other storage places on Google. Thank you Robin for helping me and making it so easy, you are definitely someone I will refer to.
David Schaefer
5.00starstarstarstarstar
Rebecca Marinero
5.00starstarstarstarstar
Dwight Peterson
5.00starstarstarstarstar
Paige Mage
5.00starstarstarstarstar
Great office staff was able to switch from one unit to a larger one very easily. The units are very fair priced and are very clean
Jordan Guerra
5.00starstarstarstarstar
I’ve used them twice now. So lovely and courteous
Collin Erickson
5.00starstarstarstarstar
Great experience. Very friendly office staff, complimentary lock and key, very competitive pricing. My unit was the cleanest I’ve ever seen a storage unit. Can’t say enough good things about HGS in Waco.
Russ Leone
5.00starstarstarstarstar
The lady actually transferred my storage unit to one where it would be easier access to back a UHaul into at no additional charge!
Daymon Gonzalez
5.00starstarstarstarstar
Had a wonderful experience!! The front desk lady was nice and helpful!!
Joshua Dunegan
5.00starstarstarstarstar
The service is extremely fast and convenient. I reserved my unit online then went to the office the next morning and was wrapped up in literal minutes! Thank you all
rahul kabariya
5.00starstarstarstarstar
Dennis Owens
5.00starstarstarstarstar
Showed up after 5:30 and needed storage asap! Robin put me in a 10x10 with ease. She went out of her way to insure that my gate code worked and was friendly and the paperwork was fast and simple. Thank You Robin for your help.
Karen Olsen-Powers
5.00starstarstarstarstar
Andrea Keeney
5.00starstarstarstarstar
Daniel Witzel
5.00starstarstarstarstar
24/7 gated access, slated grounds so lower risk of flooding, reasonable prices, and good units overall.
Rods Goldmyne
5.00starstarstarstarstar
Tonya Grant
4.00starstarstarstar
Roxanne Gonzales
5.00starstarstarstarstar
The best customer service and very cheap pricing. Online reservations to lock in your price and reserve your unit
katie blackard
5.00starstarstarstarstar
Marilynn Guerrero
5.00starstarstarstarstar
Manager was very friendly and helpful!
Monica Ramirez
5.00starstarstarstarstar
Michael Jack Watson
5.00starstarstarstarstar
Professional staff, clean property, and courteous every time I called... Matt and his crew went above and beyond my expectations. The unit was safe from pests and weather, and secure from the public. I always felt safe when I went to my unit day or night. Besides all those thinks, the unit was less expensive than most others in town. I set up auto drraft payments, and email notifications of my invoices. It was ALL super simple and efficient. I basically didn't have to worry about anything because hgs took care of everything before I even thought of it. I will use hgs again! I would for sure recommend this company and specific location to anyone needing short or long-term storage. Mjw 7/2019
Sooz
5.00starstarstarstarstar
Very helpful and friendly! I got set up, stored up, and back on my way quickly! Would recommend. For sure, duuuuude.
Steven Hill
5.00starstarstarstarstar
Mel Juarez
4.00starstarstarstar
Robyn was very informative and took the time to show me storage area. Did not have to wait long all fine within a few minutes. Thank you..
Jamie Fortin
5.00starstarstarstarstar
Daniel Gosselin
5.00starstarstarstarstar
Alyssa Van Vossen
5.00starstarstarstarstar
Alexis Harrison
5.00starstarstarstarstar
Wonderful place! Alex was so helpful and informative when I stopped by. This place has Great prices! I definitely recommend HGS Self Storage if you are looking for a place to store your items.
Kenzie McKay
5.00starstarstarstarstar
Kole McKay
5.00starstarstarstarstar
Garret Harrison
5.00starstarstarstarstar
karen bone
5.00starstarstarstarstar
Juan Carlos Esparza Ochoa
5.00starstarstarstarstar
Deanna
5.00starstarstarstarstar
Excellent over the phone and in office customer service. The property appears secured. The storage unit was clean. The property was clean. The process of renting storage unit was super easy.
Carol Valentine
5.00starstarstarstarstar
Bill Myers
5.00starstarstarstarstar
Exactly right place to go. Good people at this great location!
Emily Crew
5.00starstarstarstarstar
Isaiah Thomas
4.00starstarstarstar
We went there to find a storage space and they had alot of space for our things an the only problem i had was the key got stuck and it took a little strength to pull it back
Kngc Llas
5.00starstarstarstarstar
Gina Ragain
5.00starstarstarstarstar
John Loya
5.00starstarstarstarstar
Manager was awesome! Took care of everything quickly and professionally. Great prices!
Elsie Kageler
5.00starstarstarstarstar
Jake Resendez
5.00starstarstarstarstar
Luecke Crew
5.00starstarstarstarstar
Amazing service! My mother and I rented a unit today and Matt got us in and out the door super fast and was an amazing help!! I will never go to another storage place again. Keep up the great work!
Jeremiah
5.00starstarstarstarstar
New management is a breath of fresh air! Just switched from a small unit to a larger unit and he made it extremely easy and worked around our schedule to let us transfer our stuff. Thank you!
Lynn Myers
5.00starstarstarstarstar
Management was very welcoming and efficient. Unit was clean and rates are reasonable. I will definitely use again and encourage everyone I know to.
EJ Simplicio
5.00starstarstarstarstar
Very clean & safe, with friendly staff and online bill pay was easy to use.
John Cameron
5.00starstarstarstarstar
Great prices, clean and secure!
Rebscca Sheffield
5.00starstarstarstarstar
Ms. JOYCE IS ALWAYS DELIGHTFUL N SO FILL OF LIFE.
Amelia H
5.00starstarstarstarstar
Diane Rivera
5.00starstarstarstarstar
I recommend HGS storage they make you feel like family...
Mike Brown
5.00starstarstarstarstar
JR WaCo
5.00starstarstarstarstar
The lady that works at the front was very nice & helpful...always has been for the many years I've been renting a storage unit from this place... I think the after hours customer service is hilarious though... It seemed as if I was calling a pharmacy or after hours doctors office with the way they answered my call... I didn't realize storage unit companies now have calling centers that are located offshore!! lol