Reviews

Spent a short time at HGS. Recommend by a friend. Nice guys, good prices, secure place. I would do business with them again.

They take very good care of their customers. Always polite and helpful.

The security was great the unit was clean I saw the manager walking checking every lock every morning and the price was right

I've been at HGS Self Storage since 1998 'til Now, 2022. Certainly I'm one of the Oldest Tenants!! Ha!Ha! Also had a Unit with them 1993 for 2 years. Entered my belongings into a Unit when I returned to Waco in 1998. They have been Very Helpful, Kind, & Very Professional and Understanding... Many Thanks on a Worry-Free Storage of my Belongings. Never had a Theft or Loss due to anything!!! … I Strongly recommend HGS for the Storage & Guarding of Your Priceless Treasures, or Personnel/Sentimental Belongings. JG @ Lakeshore Dr. Many Thanks HGS Hewitt!!! Carry ON!!!

Great company with awesome people running it. I would recommend them time and time again!

I came from Kansas by way of Tyler Texas and the chamber of commerce gave me their information and they were very helpful /respectful towards me and my husband. I would definitely recommend them to friends and family.

The manager and staff are great, friendly and helpful. I have rented a unit from them twice and would again.

Great experience, very professional.

Amazing people and very helpful

Great service, great folks. Highly recommend them for their storage service.

Friendly and everything was quick and easy. Plus they provided me a lock at no extra charge.

Easy account setup via their website. Perfect considering the current pandemic.

Great Place

The team at HGS on Hewitt has been greatly helpful! They are knowledgeable and respectful, which is a good thing these days.

Outstanding customer service and very nice air controlled storage units. I highly recommend this company.

I left a review early in my experience with HGS and it hasn’t changed. HGS is a professionally operated organization with polite staff. I chose them actually due to the way the manager jumped into action to correct/compensate for the rudeness of a manager at another location. I saw then something I couldn’t see in just an ad: they mean business. And, they stay out of yours! Thank you, HGS

Great experience - helpful staff, clean facility, secure property

Quick and easy. Nice guys too.

Greg and Lee are always easy to work with and very professional I would recommend them to anyone anytime You will be treated fairly and with respect

Great people. Great service.

Lee was a great guy to work with. He understood what I was looking for and we found a suitable storage unit. Highly recommend this place.

Nice clean place good manager

Secure, no issues. Easy access in and out. Used the open lot to store a trailer.

Great service, was able to get a storage space on short notice. Thank you.

Efficient and pleasant staff. Clean facility.

Very happy with the service.. very helpful in keeping us informed. Items stored are secure. Would use their service again if needed.

Very accommodating and easy to access.

It was a great experience and the guy told us everything about our contracts and everything it's an awesome place. I highly recommend it.

Wonderful costumer service

Easy as pie to store here

Very easy to rent! This is our second unit from them! We love how you can pay online every month or with an autopay option. Signing up was so easy online with all documents sent electronically.

5 Stars just doesn't seem like it's enough. Extremely professional and the customer service hooked me.

I love this area mgnt is great

Very professional interface; everything agreed-upon remained the same; easy straightforward process.

Nice staff clean facility. Can’t complain

Great place. Great service

I have been a happy customer at HGS Storage in Hewitt for 20 years. Lee and Greg are wonderful to work with. Highly recommend it!

Very courteous and professional. Will use this facility again.

Very helpful and friendly workers.

They were very personable and professional. I would definitely recommend this place to anyone.

Lee was friendly and on top of customer service. He made things so easy to understand.

Gregg was very friendly and professional. He took me through the contract and explained it. I highly recommend HGS for all your storage needs.

We have shed

Just moving in Friday so we're not there yet

Great and easy to deal with

Quiet, clean well kept and an affordable establishment. Security gated with easy access to unit. Associates at the counter were very nice and helpful.

Great people !

Greg and Lee were welcoming and knowledgeable! They made the process of securing our storage unit easy and fun!

Excellent customer service and great safe atmosphere

Friendly and accommodating staff! Facilities were clean and well maintained.

I chose HGS Storage in Hewitt based on the reviews previous customers left. The reviews were extremely accurate. Lee has been so helpful in helping me choose the correct size storage unit; very customer service driven especially during these difficult times. I am very happy to see that customer service is still a priority with businesses. Thank you HGS - Hewitt Team! I am happy and comfortable with my storage choice.

These folks bent over backwards to accommodate me when I was unable to make it to the office before closing and needed storage ASAP. In the midst of a stressful 200-mile move, that made them my heroes.

Great place to store some stuff. Was very excited to see they offered pallets to keep its off the ground and no longer had to worry about moisture buildup on the ground. The employees were very nice and easy to communicate with. Would definitely recommend and will use again if needed.

The two men that was in the office were very friendly. I am so happy that I made this storage company my choice.

Good

Wonderful service Thanks 👍😊 Jennifer Winniford

The way that you can handle your account all online when it comes to paying, changing payment methods, or moving out is very simple! I had rented an open parking spot for another vehicle and there was plenty of space for it.

Great People

Great facility, fair prices, friendly staff, state of the art billing system. Very impressive. I highly recommend this storage facility.

Clean & nice

Office staff is always super friendly. Extremely helpful. Clean and easy to get in and out.

Clean, honest, good people! Reasonable rates and they offer military discount! Highly recommend!

They had just what I was looking for. Very good experience.

Great storage facility...safe with gated entry and climate-controlled buildings. Lee in the office is very friendly & helpful. Definitely recommend!

After having the catalytic converter stolen from my motor home at another storage facility, security suddenly became very important. And it's great at HGS! Gate codes, cameras and being enclosed certainly brings peace of mind. This affordable storage facility is very well laid out with a roomy, leveled area that is all gravel and great for parking and driving on. I am SO glad I found this place. I was assisted by Greg, who was very polite, professional and has founded a wonderful charity in memory of his granddaughter. Thank you HGS Self Storage!

Quick and easy to reserve online, great experience.

HGS are sweet and professional people. I rented a unit online during the hoilday. They we're quick to help with my code and lock. Great Bussiness.

I don’t need storage too often in my life. This one I chose for location. Great management, very organized! A 3 month good experience with 3 storage units!!

Greg with HGS was incredibly helpful with getting setup. Highly recommended.

Awesome management on Hewitt dr

They are very nice and reasonable

Good customer service, easy system.

Great service! Unexpectedly had to store a vehicle. Very helpful. Phone calls returned immediately. Setup and process to get a storage spot went smoothly. Very clear directions on how to get into the facility after hours. Management is wonderful. Would use them again!

Great storage clean climate controlled. 24 hour access

Fair prices. Fenced perimeter. Good location. Roommate has a unit. No issues!!

Fast and easy service.

My experience was a great one with HGS Self Storage! Very friendly and totally professional. I highly recommend HGS to all my froends!

Excellent service from Mr. Lee Mull.

There are a lot of options when it comes to storage, but HGS Storage in Hewitt is the best I have come across. The process of signing up for my unit was quick and easy and the staff on location were very nice and extremely helpful. The units were clean and well kept but most importantly I left feeling like my belongings were safe. I would definitely recommend them for anyone in need of storage facility in the Waco or Woodway area.

This place was great. The management is nice and friendly. Would definitely recommend!

Very nice customer service. Guys are very helpful and honest.. Good prices and reasonable units.

Great customer service!

All my experiences were good and the folks were friendly and helpful.

great mgmt. with nice updates for payments and receipts.

Friendly and courteous staff. Great service. Answered all our questions.

Have experienced nothing but great customer service and very friendly. Thank you Greg Burt for everything. Sincerely, Jennifer Winniford

Storage units were clean and dry. The people at HGS were friendly and helpful. Got me in and out in just a few minutes.

The location was closed for walk-ins, but promptly called me back and completed the needed paperwork via phone and email. The paperwork was easy to complete and we were able to get the space we needed that same day. Thank you!

Guys this place may not seem up to date but don't be deceived the space is big and they are absolutely the best customer service and heart warming group of people! I rate this place a 5 because of the fact they take care of you and free pallets for the dry units!! Not to mention 5 min fast sign on for paper work!

The agent was very friendly and polite. He explained everything in detail and made sure I was comfortable with all company policies and fees. Highly recommend for anyone looking for indoor or RV storage.

Very helpful, free lock, gave good directions, wonderful experience

Fast, friendly, 24/7 access, great price.

Greg was very kind, courteous, knowledgeable, & funny. He made the process very easy.

Greg made the detailed enrollment process easy and clear. I am very pleased.

When I arrived in the office for the first time, the managers were both aware of the reservation I made on-line. Lee helped me with the necessary paperwork which we finished quickly. He even helped me set up auto payments. Both Lee and Greg were friendly and gracious. A quick tour of my storage unit along with instructions on how the security gate works and we were finished! I feel confident that my belongings will be safe and in good hands!

Great customer service. I would recommend this storage place to anybody

Best people ever. Very helpful. Wonderful, safe place to store.

Lee and Greg at HGS are amazing! They are great to work with and always friendly!

Excellent customer service! I have used this facility more than once!!! They also have great pricing for large units.

Greg was really nice and helpful. He explained everything thoroughly and patiently.

Mr Burt provide high level service. He suggested I consider a larger unit based on what I need to store. He suggested it not to up sell, but to provide me options. Mr. Burt was also extremely thorough regarding the procedures. I would highly recommend giving HGS your storage business in the Waco area.

They are courteous, quick, and kind!

Painless process, good price. I Recommend

Very friendly and professional on site staff. I’m confident that stored items will be safe and secure as there is on-site after hours staff. Call center staff was professional as well when scheduling appointment. Units and area were clean and well organized. I would certainly recommend HGS Self Storage for storage units as well as boat/Rv storage.

Great friendly staff. Nice large property and good large units.

Really helpful! Got me into a unit within an hour of contacting them. Clean facilities

The people who run this facility are amazing. It feels like you’re leaving your stuff with family, except you don’t have to worry about anyone going through your stuff. 😂 They are helpful, kind, genuine, down home people. I highly recommend them.

Greg was great!! He was very quick with the whole process of the rental agreement and made certain that we understood every aspect. I could not have asked for a smoother transaction. Unit is in good condition and the whole storage complex was clean and clear of obstacles. Very simple to navigate.

The guys in the office were helpful and made it all simple. It only took a few minutes to pay and get the contract done. I can pay future months rent online. This is the 2nd time I’ve used their facility. It’s all clean and well maintained. I highly recommend this storage facility!

Great place, great people, made me feel extremely welcome.

Was greeted when i went in. They understood what i wanted. Polite in every way.

Very fast transaction. Customer service was outstanding. Storage unit was clean and very nice.

This has been a very pleasant experience working with HGS. They have been friendly, helpful and very professional.

Got in and out fast when acquiring the unit, friendly, competent staff in a convenient location. Highly recommended.

The manager helped me kill 3 birds with one stone! This place is a jack of all trades. I got boxes a moving truck and a storage shed. But that’s no even all they have they also have tape locks Ect. I want to say thank you for making my move so much easier for me!!

These guys weer very professional and helpful!

HGS In Hewitt gave me convenient, accessible, clean and secure storage for my worldly possessions as I transitioned my career to Waco. The manager Greg was professional, friendly and totally understood what I needed before I needed it. He worked with me for both climate controlled and non-climate controlled needs. Then offered up a truck rentalwhen I needed to move my stuff to my new home. Auto billing and email communications were seamless. The price was right!!! These guys are great. Highly recommended!!!

Pleasant management and smooth leasing process. Covered parking is in excellent shape

Great customer service and atmosphere. I am confident my personal items are stored safely; great value for the price.

Fast easy. Friendly staff

The office manager was very helpful and informative .

Friendly, helpful, and cost-effective!

Great Place, Great People, always a pleasure!! Good Value as well as well maintained.

Lee was very friendly and helpful in handling our needs. He took extra time to explain all of the details. It was our first time in renting a unit.

They were professional and efficient in dealing with my storage needs.

Good people

Very helpful staff!

Fair price for very clean outdoor covered storage facility.

Great service & clean buildings. Great on prices & very helpful.

Leave your stuff here

Good fair people who work hard to help you out

Friendly and well priced

Outstanding customer service, would definitely recommend them for future use.

They are honostly one of the best places to have your things stored.

Friendly staff, Convenient location for RV Parking, 24/7 access gate, online payment options.

Very helpful friendly people. Good facilities.

Small local business. The prices are great. Lee provided beyond stellar customer service. Boat, RV storage a long with climate controlled units.

These guys always have great customer service and are very quick to get you the best unit to fit your needs. Would highly recommend them for your storage keeping.

Nice facilities